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United States Department of Agriculture

Agricultural Research Service

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Cooperative Resolution Program Suggested Readings
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 Office of Outreach, Diversity, and Equal Opportunity (ODEO)

•Crucial Confrontations - Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior (2005) by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

•Crucial Conversations - Tools for Talking When Stakes are High (2002) by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler

•Primal Leadership - Realizing the Power of Emotional Intelligence (2002) by Daniel Goleman, Richard Boyatzis, Annie McKee

•Whale Done! - The Power of Positive Relationships (2002) by Ken Blanchard

•Who Moved My Cheese (1998) by Spencer Johnson

•Working with Emotional Intelligence (1998) by Daniel Goleman


Last Modified: 11/26/2014
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