Examples of Violent or Threatening Behavior:

• Verbal Abuse. Includes racial or sexual insults, name-calling, or any other kind of verbal abuse directed at another person, whether that person is a co-worker, supervisor, customer, supplier, or visitor.

• Indirect Threats. Include statements such as "You're going to be sorry you did that to me," or "Bosses who do things like this should be killed." These threats may be indirect, but they are still unacceptable.

• Direct Threats. Clearly aimed at a particular person, and a specific action is stipulated. This type of violent behavor includes intimidation and statements such as "I'll break your arm next time," or "I'll kill you."

• Nonverbal Threats. Hitting motions, even if no actual contacts is made, or obscene gestures also quality as violent behavior that will not be tolerated.

• Extreme Threats. Includes stalking or forcing unwanted attention on someone, whether romantic or hositle. Another form of an extreme threat is displaying a gun, knife, or other weapon.

• Violent Actions. Violent acts in any way are likely to cause bodily harm or property damage are clearly not to be tolerated.

Once you have noticed a subordinate, co-worker, or client showing any signs of the above indicators, you should take the following steps:

• If you are a co-worker, you should notify the employee's supervisor immediately of your observation

• If it is a client, notify your supervisor immediately

• If it is your subordinate, then you should evaluate the situation by taking into consideration what may be causing the employees problems

• If it is your supervisor, notify the person's manager