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» Cooperative Resolution Program Suggested Readings
| Cooperative Resolution Program Suggested Readings |
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| Office of Outreach, Diversity, and Equal Opportunity (ODEO) |
Crucial Confrontations - Tools for Resolving Broken Promises, Violated Expectations and Bad Behavior (2005) by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Crucial Conversations - Tools for Talking When Stakes are High (2002) by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler
Primal Leadership - Realizing the Power of Emotional Intelligence (2002) by Daniel Goleman, Richard Boyatzis, Annie McKee
Whale Done! - The Power of Positive Relationships (2002) by Ken Blanchard
Who Moved My Cheese (1998) by Spencer Johnson
Working with Emotional Intelligence (1998) by Daniel Goleman
