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1 - Agricultural Research Service Strategic Plan: 2003-2007
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The ARS Pledge to Customer Service
Our vision of customer service
To practice the highest standards of integrity and ethical conduct
To dedicate ourselves to quality and excellence
To provide objective and factual information to our customers
To value and treat each customer courteously
To listen to our customers and strive to understand their needs
To appreciate the diversity of our customers and respect their contributions
To provide timely, complete, and understandable responses to customer requests
To treat our coworkers as customers
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